OUR INSURANCE PRODUCTS

Home Care Assistance

It’s a better strategy for the day when you can no longer care for yourself. While over 70% of Canadians 65-plus will require future care due to aging, illness or accident, government funding for home care is limited at best.1 Home Care Assistance lets you receive the care you need in the comfort of your own home.

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1.800.929.6606

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PRODUCT DETAILS

When making a claim

If you’re physically or cognitively dependent and need to make a claim, MyDignity is here to help.

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THE McLENNAN GROUP HOME CARE ASSISTANCE

Making a claim

If you need to make a claim, MyDignity is here to help. For all long term care plans – whether you have Home Care Assistance or a traditional long term care insurance product – you need to meet certain qualifications in order to be eligible for benefits. In order to initiate a claim, the trigger points are either:

Physical dependency

You are considered physically dependent when you are unable to perform two out of the six activities of daily living – eating, bathing, transferring, dressing, toileting, loss of bladder or bowel continence.

Cognitive dependency

You are considered cognitively dependent when you are no longer able to think and reason for yourself – losing the ability to reason, perceive, think, reflect or remember.

Prompt, responsible claims payment is MyDignity’s primary concern. If you feel you or your loved one meets the eligibility criteria, the first step in the claims process is to speak with one of MyDignity’s customer service consultants.

1

Step one

Call 1.800.929.6606. Speak with one of MyDignity’s customer service consultants, who will explain the entire process and review the initial information required from you, including the required forms you must complete and submit to begin your claim.
2

Step two

Complete the required forms and paperwork. These forms include an Attending Physician Statement that is to be completed and signed by your personal physician. It is even recommended that all the completed forms be returned to MyDignity for verification and processing. MyDignity will liaise with you or your Power of Attorney, and act as your advocate with the insurance carriers.
3

Step three

MyDignity will help ensure everything is in order. They’ll provide you with the proper claim form, verify that all information on your completed form is correct, and then submit your claim directly to the insurance carrier.

HOME CARE ASSISTANCE

Take control of your future care

Whether you’d like a no-obligation quotation or more information, give us a call. Our program partners MyDignity will answer your questions, explain your options and help select the coverage that's right for your needs and budget: 1.800.929.6606.

Program Partner: MyDignity

Insurance policies administered by MyDignity Inc.

The Home Care Assistance Insurance Plan is administered by MyDignity Inc. Product may not be available in all provinces. Terms, conditions, limitations, exclusions and termination provisions apply, see policy or a MyDignity representative for details. Life and Health Plans offered by The McLennan Group Life Insurance Inc. Auto & Home and Pet Programs and Small Business Liability Insurance offered by The McLennan Group Insurance Inc. *Canadian Life and Health Insurance Association.

1 Canadian Life and Health Insurance Association. 2 Pandemic Perspectives on Ageing in Canada in Light of COVID-19: Findings from a National Institute on Ageing/TELUS Health National Survey, October 2020. 3 Premiums for coverage of $50,000 start as low as $53.20 for a male age 50.

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